Instagram Integration

Automate Instagram DMs — auto-reply, capture leads, and manage conversations in the inbox.

4 min readIntegrations

Connect your Instagram professional account (via Meta) to capture DMs as leads, auto-reply with the AI chatbot, and handle conversations from the unified inbox.

Prerequisites

  • An Instagram professional (Business or Creator) account
  • A linked Facebook Page
  • Admin permissions in Ayorax

Connecting Instagram

1

Go to Settings → Integrations → Instagram.

2

Click Connect with Meta and authorise access to your account.

3

Select the Instagram account and linked Page to connect.

4

Choose whether new DMs create leads automatically.

5

Optionally enable the AI chatbot for instant first replies.

What you can do

  • Reply to Instagram DMs from the unified inbox
  • Auto-capture new conversations as leads
  • Route conversations to the right rep
  • Let the AI sales agent qualify and respond
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